Returns + Exchanges

RETURNS

SHIPPING COSTS OF RETURNS ARE BORNE BY THE CUSTOMER. 

RETURNED ITEMS MUST BE FOLDED NEATLY AND RETURNED INSIDE THE PLASTIC BAG IT CAME IN. ITEMS RECEIVED IN POOR CONDITION WILL BE REFUSED AND RETURNED TO YOU. 

OUR RETURN POLICY LASTS 14 DAYS. SO MERCHANDISE MUST BE RETURNED WITHIN 14 DAYS (TO THE BELOW RETURN ADDRESS) OF RECEIVING YOUR ORDER AND THE TRACKING NUMBER EMAILED TO CUSTOMERSERVICE@RAGA.LA. PLEASE INCLUDE YOUR ORDER INVOICE AND THE REASON FOR YOUR RETURN. IF MORE THAN 14 DAYS HAVE GONE BY SINCE THE TIME YOU RECEIVED YOUR PURCHASE, UNFORTUNATELY WE CANNOT ACCEPT YOUR RETURN.

TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED, AND FREE FROM DIRT, DUST OR ANY FRAGRANCES, AND IN THE SAME PLASTIC BAG AND SAME EXACT CONDITION THAT YOU RECEIVED IT IN.

SHIPPING COSTS ARE NON-REFUNDABLE.

IF YOUR RETURN PASSES OUR INSPECTION, YOU MAY RECEIVE AN EXCHANGE, STORE CREDIT, OR A REFUND. PLEASE INCLUDE A NOTE WITH YOUR RETURN STATING YOUR ORDER NUMBER, THE REASON FOR THE RETURN, AND PLEASE LET US KNOW WHAT YOU WOULD LIKE IN RETURN. 

 

ADDITIONAL NON-RETURNABLE ITEMS

SPECIAL ORDERS (APPLIED DISCOUNT CODES)

SALE ITEMS

GIFTED ORDERS

 

RETURN ADDRESS

932 WEST VENICE BLVD
LOS ANGELES, CA 90015
UNITED STATES